Sofortbild and OS X El Capitan

Posted by On Filed under General 72 Comments

As some of you have noticed and already told us, Sofortbild is currently not able to recognize connected cameras when running on OS X El Capitan, the latest operating system version recently released by Apple.

We are still investigating the problem in our limited spare time. Currently it looks like the problem is rooted in the Nikon SDKs that we are using to talk to the cameras. If that turns out to be the case, there’s not a lot we can do, except hoping that Nikon will release updated versions of the SDKs for all of their cameras. Given the history of Nikon however, this is not the most likely scenario.

For now the only workaround is to keep using Sofortbild on Yosemite, the previous version of OS X, or an even older version.

We will keep you updated as we learn more.

72 Comments for “Sofortbild and OS X El Capitan”

Florian

says:

Small update: Seems even Adobe is fighting problems with Nikon tethering: https://helpx.adobe.com/lightroom/kb/lightroom-and-el-capitan—mac-os-10-11.html
Thanks @MarbinJavier for telling me.

Reply

Kurt Lang

says:

The latest CC 2015 update of Lightroom (version 6.4) has been fixed. It now sees my D800 in El Capitan for tethered shooting. It’s a crummy tool compared to Sofortbild, though. You can’t control any camera settings from Lightroom.

However, I presume this means Nikon has finally released updated SDKs for certain models. So can we expect to see an update of Sofortbild that will work in El Capitan soon?

Reply

says:

Photos 1.1 opens up when I attach a D3, also Preview can see the D3. This is on El Do-Dah 10.11 maybe there is hope. Please keep up the good work Florian this is a great program

Reply

Cees

says:

Nikon has updated their Camera Control software for use with MacOS ElCaptain

Reply

Aero Windwalker

says:

Did they? Where to download? I can’t even finish installing Nikon’s latest Camera Control Pro 2.22 from their website.

Reply

says:

Any word on when this might be fixed (cheaper for me to purchase smartshooter than to spend time reverting to previous OSX, but I’d rather support sofortbild)?

Reply

says:

Hey Florian, This is my error while trying to connect my D90. Hope this helps!

storageTaskManagerExistsWithIdentifier:withIdentifier failed: Error Domain=NSCocoaErrorDomain Code=4099 “The connection to service named com.apple.nsurlstorage-cache was invalidated.” UserInfo={NSDebugDescription=The connection to service named com.apple.nsurlstorage-cache was invalidated.}; {
NSDebugDescription = “The connection to service named com.apple.nsurlstorage-cache was invalidated.”;
}
failed to parse embedded CMap.

Reply

John Georgiadis

says:

Reiken Focal (http://www.reikan.co.uk), the Automatic Lens Calibration Software, solved the problem in less than a week after launching their El Capitan version and now the software recognizes Nikon cameras in El Capitan. This being the case, in my opinion it is highly unlikely that the problem is rooted in the Nikon SDKs and surely there is a work-around.

If they did it, I am sure you can do it too.

I hope this helps.

Reply

John

says:

There seem to be other issues with USB on El Capitan. For example, having a UPS attached to the Mac causes Time Machine to fail. Hopefully when 10.11.2 is released (which is reported to fix the USB issue I mentioned, that will also fix the issue with Sofortbild.

Reply

garrykjp

says:

Yep, new SDKs have been released by Nikon specifically fixing things for El Capitan. Any word on an update for us using OS X 10.11?

Reply

John Laferty

says:

Getting ready to pull the trigger on Smart Shooter – it’s not as good as your product, but I need something now.

Reply

Irina

says:

my D5000 is not showing 🙁 wish I knew this before I updated to El Capitan

Reply

Florian

says:

Please try the beta, available at http://www.sofortbildapp.com/beta/ Would be glad to hear back if it works for you.

Reply

Ramona

says:

activation codes are not working. ugh

Reply

Florian

says:

Sorry, ran out of codes. Just added new ones. From the feedback we receive I did not assume we had that many activations already…

In other words, please provide feedback, even if the app works for you. Thanks!

Reply

Nick

says:

Hi Florian, Weirdly it suddenly stopped working on an iMac during a shoot – I rebooted a few times and it worked for a while each time but I had to switch to a MacBook Pro as my client was with me. It worked fine after that (on the Mac Book Pro), so maybe the problem is with the iMac? Either way, I am so grateful to you for a superb piece of software – I really value it. Happy Christmas!

Reply

Florian

says:

Hi Nick, thanks for the update. We believe it’s basically a timing issue, so it could happen on most Macs. We’ll hopefully figure it out soon. Happy Christmas to you!

Reply

Liz

says:

Downloaded the beta version and was working fine. Yesterday I loaded said code was no longer valid, gave me a new one but nowhere to add. So now I can’t use the software. Tried uninstalling and reinstalling, still nothing.

Reply

Paolo

says:

Hi,
Sorry my bad English.

I installed the beta version 1.5.11 on my Mac Osx El Capitan.
It recognizes the camera but the Live View does not work.
It raises the Mirror from Software but the Pitch remains Black.

Is There a Solution?
Thank you
Paul

Reply

Vincent

says:

Hello, thank for your good job. Most of Sofortbild works on my Mac Pro on El Capitan 10.11.6 except the Liveview. Have you any idea about this problem ?
Best regards

Reply

Florian

says:

Hi Vincent, thanks for letting us know. What’s the camera model used? We have reports that 10.11.x has issues with Live View and certain camera models. According to Nikon, only the latest version (10.11.6) is supported at all. Honestly, 10.11 being two versions behind, it’s impossible for us to test. What’s keeping you from updating to macOS High Sierra? Cheers, Florian

Reply

Austin Gerwe

says:

The activation code is not working. The response from the application is “Activation Error. Please enter the Activation number that was sent to your email. Otherwise, contact our support center.”

Reply

Leave a Reply